Effective date: November 13, 2025
1. Introduction
Pest Control Oregon ("we", "our", "us") respects your privacy. This Privacy Policy explains what personal data we collect when you visit our website or use our services, how we use and protect that data, and your rights regarding your information.
2. Information we collect
We collect information you provide directly and information collected automatically when you visit our site.
2.1 Personal information you provide
- Contact details (name, email, phone number, mailing address)
- Service details (property address, service requests, appointment notes)
- Payment information (processed via third-party payment processors)
- Communications (messages you send to us, survey responses)
2.2 Information collected automatically
- Technical data (IP address, browser type/version, operating system)
- Usage data (pages visited, time on site, referring/exit pages)
- Device identifiers and analytics data
3. Cookies and similar technologies
We use cookies, web beacons, and similar technologies to improve site performance, remember preferences, and analyze traffic. You can control cookies via your browser settings. Blocking cookies may reduce site functionality.
4. How we use your information
We use personal data for the following purposes:
- To provide, manage, and improve our services and customer support;
- To process payments and billing;
- To communicate appointment reminders, service updates, and requested information;
- To send marketing messages where you have consented (you may opt out at any time);
- To detect and prevent fraud, abuse, or security incidents;
- To comply with legal obligations and cooperate with law enforcement where required.
5. Legal bases for processing (where applicable)
For residents of jurisdictions that require a legal basis (for example, the EU), we process personal data based on one or more of the following:
- Contractual necessity — to perform the services you request;
- Legitimate interests — to operate and secure our business and website;
- Consent — where you’ve given permission (e.g., marketing);
- Legal obligation — to comply with laws or respond to lawful requests.
6. Sharing your information
We do not sell your personal information. We may share information with:
- Service providers who support our operations (payment processors, scheduling platforms, analytics providers);
- Contractors working on your service (technicians, subcontractors) solely to provide services;
- Law enforcement or regulators when required by law;
- Third parties in the event of a merger, acquisition, or sale of assets — with notice to affected users.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal data (subject to legal and contractual exceptions);
- Restrict or object to processing, and request portability of your data;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details in Section 12 — Contact Us. We may ask you to verify your identity before responding.
8. Data retention
We retain personal data only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, enforce agreements, and as described in our retention policies. Typical retention periods vary by data type (e.g., billing data is retained for accounting/ tax purposes).
9. Security
We implement reasonable administrative, physical, and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. No system is 100% secure — if you believe your data has been compromised, contact us immediately.
10. Third-party services
Our website may link to third-party sites (payment processors, social media, analytics). This Privacy Policy does not apply to third-party sites — review their privacy policies before sharing information.
11. Children’s privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, contact us and we will promptly remove it.
13. Changes to this policy
We may update this Privacy Policy from time to time. The "Effective date" at the top will reflect the most recent version. We encourage you to review this page periodically.
14. Contact us
If you have questions, requests, or privacy concerns, please contact:
Pest Control Oregon798-700 NW Dogwood Ave, Redmond, OR 97756
Phone: +1 833-901-1592
Email: Support@pestcontrolinoregon.online
This policy applies to pestcontrolinoregon.online and any affiliated services unless otherwise stated.